FAQ

1  Q: How long is the warranty for all our  product  ?

    A: 12months 

 

2  Q: If there is any quality problem during the application?   do you need us to send the goods back to you ?

     A: You only need to take pictures / Vedio about the defective lamps and send it to us and check,

         we will send you free replacements to you with your next order for free ,

         you don't need to pay the cost of any replacement .

 

3 Q: Are you a factory or trading company ?

   A: We are the manufacturer with our own factory .

 

4 Q:How can I buy your products ?

    A:You can send us email with the product  you need freely ;

   and the professional sales team will reply you within 8 hours to hlep you with all our efforts; 

 

5 Q: Can you do the customized package or logo print on the led products ?

    A: Yes , of course we can ; What you need to do is to provide your design of your logo and requirements of the package,

         and the rest things will be on us ; 

 

 6 Q: Can I have free sample ?

    A: Yes , of course , but it's only available for our long term business partners , friends with some transactions between us .

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